We are very excited to have launched both a new website and a new Customer Relationship Management (CRM) system!
This September, we transitioned to using NeonCRM. A CRM – or customer relationship management system – allows us to keep track of the activity and information of members and other participants. It is what people use to sign up or renew as EFAO members, and to register for EFAO events. With this new system, you will find it easier to check your membership status, renew your membership (with an auto-renew function to boot!) and register for events including the conference.
Migrating to a new CRM system also means that all EFAO members, as well as others who hold an online EFAO account, need to create a new account online. Everyone who needs to will receive an email with the necessary information to create this new account. Please note that the Member Directory and online Community Forum will be offline for a short period of time while we transition between systems.
Along with the new CRM, we have launched a newly redesigned website. We have been working with Design for Good – a design firm based in Toronto that works exclusively with environmentally and socially responsible projects – since last fall to develop a new logo, and design a fresh new website. The end result is a website we hope you will find easy to navigate, mobile friendly, full of useful information and beautiful too! We hope you enjoy exploring the new site.
If you are having trouble logging into your new EFAO account or are looking for something specific on the EFAO website and aren’t able to find it, contact us at (519) 822-8606 or firstname.lastname@example.org.