Refund Policy

Membership and Donations

We do not refund any membership fees or donations. Unfortunately, we are unable to offer any trades or barters for membership fees.

Events

Refunds may be granted up to 48 hours in advance of an event. Unfortunately, if less than 48 hours is given, we cannot issue any refunds.

EFAO Conference

Participant refunds may be granted up until one week (7 days) prior to the first conference event, less a $35 administrative fee. Unfortunately we are unable to grant refunds after this date. Trade Show Exhibitor fees are non-refundable.

Extenuating Circumstances

We understand that life is unpredictable and extenuating circumstances requiring participant cancellation do arise. We will do our best to accommodate extenuating circumstances. Please contact admin@efao.ca to discuss what might be possible.

Cancellations

EFAO makes every effort to run all of the events that we plan. In the event of low registration, we may have to cancel an event. We will give at least 72 hours notice of any cancellation or change and registered participants will be given a full refund for their registration fees. Unfortunately EFAO is unable to compensate participants for prearranged travel expenses associated with the event.

Questions

Please contact admin@efao.ca with any questions or concerns about the refund policy .

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