Course and Workshop Cancellation Policy

Course and Workshop Cancellation Policy

EFAO makes every effort to run all of the courses & workshops as planned, however we require a minimum number of participants in order to cover the costs of facilities, equipment, resources and our talented and knowledgeable instructors. In the event of low registration we may have cancel an event in the event that these costs cannot be recovered.

If EFAO Cancels:

All registered participants will be given 5 days notice and a full refund for their course or workshop registration fees. EFAO is not able to compensate participants for prearranged travel expense associated with the course or workshop.

If YOU Cancel:

You must give 72 hours notice if you are unable to attend an event you have pre-registered for and EFAO will issue a refund (minus a 30% administration fee) or issue a credit for the full amount to be used for future purchases through EFAO. If there are extenuating circumstances and you cannot give 72 hours notice please contact the office (519-822-8606) and we can arrange a credit for the full amount.